PRIVACY POLICY
1. Who We Are
This Privacy Policy explains how volume platforms Ltd collects, uses, and protects your personal data when you visit thevolumeapp.com.
Company name: volume platforms Ltd
Company number: 17363566
Registered office: 11 Fourth Avenue, Brighton and Hove, BN3 2PL, United Kingdom
Contact: contact@thevolumeapp.com
We are committed to protecting your privacy and handling your data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
Email address When you sign up to our early access list, we collect your email address.
Usage data Our website platform (Squarespace) may automatically collect basic technical information when you visit, such as your IP address, browser type, and pages visited. This is used solely for the purpose of operating and maintaining the website.
We do not collect any special category data (such as health information) through this website.
3. How We Use Your Data
We use your email address to:
Send you updates about the volume app, including launch news and artist announcements
Respond to any enquiries you send us directly
We will only contact you for purposes you have consented to. We will never sell your data or share it with third parties for their own marketing purposes.
Our lawful basis for processing your email address is consent — you provide it voluntarily when signing up, and you can withdraw that consent at any time.
4. Data Processors
We use the following third-party service to operate our website and manage our email list:
Squarespace Inc. Squarespace hosts our website and manages our email sign-up functionality. They process data on our behalf and are bound by appropriate data processing agreements. You can read Squarespace's privacy policy at squarespace.com/privacy.
We do not use Google Analytics or any third-party tracking or advertising tools at this time.
5. Cookies
This website uses only essential cookies — those strictly necessary for the website to function. We do not use tracking, advertising, or analytics cookies.
Essential cookies may include cookies set by Squarespace to ensure the website operates correctly. These do not track you across other websites or store any personally identifiable information beyond what is necessary for the site to function.
6. How Long We Keep Your Data
We will keep your email address on our list until you unsubscribe or ask us to remove it. If you have not engaged with any of our communications over an extended period, we may periodically clean our list and remove inactive addresses.
7. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Correct any inaccurate data
Delete your data (the right to be forgotten)
Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
Object to how we process your data
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly
To exercise any of these rights, please contact us at contact@thevolumeapp.com. We will respond within 30 days.
8. Unsubscribing
You can unsubscribe from our email list at any time by clicking the unsubscribe link in any email we send you, or by emailing us at contact@thevolumeapp.com.
9. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Our website is hosted on Squarespace, which maintains industry-standard security measures.
No method of transmission over the internet is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.
10. Children's Privacy
This website is not intended for children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with their data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
volume platforms Ltd 11 Fourth Avenue Brighton and Hove BN3 2PL United Kingdom